No, your new card cannot be reloaded. If you wish to receive a general purpose reloadable card please visit the website on the back of your card and follow the instructions on the website.

Use cash advance to remove your entire card balance for free by visiting any MasterCard principal financial institution. You can also run your card as debit when you make a transaction and ask for cash back.

You can check your card balance by calling our toll free number on the back of your card, or visiting the url on the back of your card. Balance inquiries are available 24/7 at no cost.

Call us immediately to cancel your card. We’ll send you a replacement card, with the remaining balance, minus a replacement card fee listed in the Card Fees section of the Cardholder Agreement.

Yes, but be aware that ATM’s charge fees for use.

Some restaurants may verify that the card has enough funds to cover the purchase, plus a 15 -20% gratuity. If the amount remaining on your card isn’t enough to pay a tip, tell your server you’ll pay the tip in cash.

You should verify your balance before making a purchase. If the purchase amount exceeds your balance, the transaction will be declined. You can notify the merchant that you would like to use multiple forms of payment specify how much you’d like to put on your card, and then pay the difference with another card, ...

The best way to use your card for gas is by seeing the attendant inside, and specifying how much you want to spend. Your card may be declined at the pump if you do not have adequate funds.

Yes. We encourage you to use the full value of your card, which expires as indicated on the front of the card. Once the card is expired, the card will be deactivated.

You can use your new card as either credit or debit for your transactions. Credit uses your signature on the receipt, while debit uses your Personal Identification Number (PIN) to verify the transaction. Running your card as Credit will give you coverage under MasterCard’s zero liability policy.